Privacy Policy for DutyStepEdge

Last updated: January 1, 2025

This Privacy Policy explains how DutyStepEdge (we, us, or our) collects and uses personal data for users (you) of DutyStepEdge.com (Site). Your privacy is important to us. By using the Site, you agree to the terms in this policy.

1. Data Controller

The Data Controller responsible for processing your personal data is:

DutyStepEdge
Business ID: 654525332
301 Front Street West, Toronto, ON M5V 2T6, Canada
Phone: +14164004690

2. Information We Collect

We collect information you provide directly and data collected automatically:

• Contact details: name, email address, phone number.
• Usage data: IP address, browser type, pages visited, interaction times.
• Form submissions: information you enter via our forms.

3. How We Use Your Information

We use personal data for purposes such as:

• Providing and improving our services;
• Communicating with you regarding your requests;
• Maintaining Site security and preventing misuse;
• Complying with legal obligations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience. Cookies may be session based or persistent. You can manage your preferences through your browser settings. To learn more or to opt out of non-essential cookies, please contact us.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law.

6. Third-Party Services

We may engage third-party providers for analytics, security, and hosting. These providers process data on our behalf under confidentiality obligations. We use industry standards to ensure your data is protected.

7. International Data Transfers

Your data may be transferred to and processed in Canada or other jurisdictions. We implement safeguards such as standard contractual clauses to ensure adequate protection.

8. Your Rights Under GDPR

If you are located in the European Economic Area, you have the following rights:

• Right to access your data;
• Right to rectification;
• Right to erasure;
• Right to restrict processing;
• Right to data portability;
• Right to object to processing;
• Right to withdraw consent at any time.

To exercise your rights, please contact us.

9. Security Measures

We implement administrative, technical, and physical measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

10. Changes to This Privacy Policy

We may update this policy. We will post changes on this page with an updated date. Continued use of the Site after changes constitutes acceptance.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us or reach us at:

DutyStepEdge
301 Front Street West, Toronto, ON M5V 2T6, Canada
Phone: +14164004690