Choose Your Plan
Our Services
Tailored solutions for every need
Basic Plan
For occasional travelers
Ideal for solo travelers seeking a straightforward VAT refund process with minimal steps.
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Standard Plan
For frequent visitors
A balanced plan offering enhanced support and faster processing for moderate claim volumes.
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Premium Plan
For business travelers
Comprehensive service with priority handling and dedicated assistance for seamless refunds.
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Choose Your Best Tax Free Service
Find the plan that fits your travel refund needs at DutyStepEdge
Basic Plan
- Online claim submission
- Digital documentation upload
- Standard processing time
- Email support
- Access to tracking portal
Standard Plan
- Express processing
- Phone and email support
- Multi-currency handling
- Real-time status updates
- Free consultation
Premium Plan
- Dedicated account agent
- Priority customs clearance
- On-site claim assistance
- VIP service lounge access
- Comprehensive reporting
How It Works
Start your tax refund journey by creating an account, upload your receipts, and follow simple steps to submit a claim through DutyStepEdge’s intuitive platform.
Secure & Compliant
DutyStepEdge adheres to Canadian customs regulations and uses encrypted channels to protect your data during every phase of the refund process.
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Global Coverage
Use DutyStepEdge at over 20,000 retail outlets and customs points worldwide for tax-free shopping convenience.
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Support Center
Our helpdesk at 301 Front Street West, Toronto, ON M5V 2T6 is available to guide you through every step in 2025.
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